privacy
Overview
We at Lantern and our affiliates are committed to protecting your privacy. This Privacy Policy applies to the personal information and data collected by Lantern when you interact with our websites, product and services, and any other sites or services that link to this Privacy Policy. This includes when you:
- interact with us on our websites or through other channels (for example, by communicating with us or attending one of our events);
- use our product and services (including the Lantern Subscription Service);
- when you use any other websites or services that link to this Privacy Policy.
This Privacy Policy describes how we collect, receive, use, store, share, transfer, and process your Personal Data. This Privacy Policy also describes your choices and rights with respect to your Personal Data, including your rights of access and correction of your Personal Data.
If you do not agree with this Privacy Policy, you should not use our websites, product and services, or any other sites or services that link to this Privacy Policy.
What Information We Collect and Process
Information You Provide to Lantern
When you interact with us via our websites or any sites or services that link to this Privacy Policy or use the Subscription Service, we may collect Personal Data and other information from you, as further described below.
When You Visit Our Websites
We collect Personal Data from you when you submit web forms or interact with our websites, for example by subscribing to a Lantern blog, signing up for a webinar, subscribing to one of our services or requesting customer support. We may ask for your email address, first and last name, job title, and other similar business information. You are free to explore some of our websites without providing any Personal Data about yourself.
Event Information
When you register for a Lantern event, we collect information such as name, address, phone number, and email address. We use this information to communicate with you and in some cases facilitate your registration. Additionally, we may share your registration data with service providers in order to provide event information and improve your experience at future Lantern events.
Account and User Information
We collect Personal Data when you sign-up for a Lantern account, create or modify user information, set preferences, or provide any other related information to access or utilize our Subscription Service.
Payment Information
We collect payment and billing information when you register for paid products or services. For example, we may ask you to provide a billing address, or a billing contact for your Lantern account. If you give us payment information, we use it solely as authorized by you in accordance with this Privacy Policy.
Customer Testimonials
We post customer testimonials and comments on our websites, which may contain Personal Data. We obtain each customer's consent via email or through other agreements between customers and Lantern prior to posting the customer's name and testimonial.
Information We Process on Behalf of Customers When They Use the Subscription Service
Our product, or the Subscription Service, allows our customers to create and share marketing, sales, and customer service content. When customers use our product, they may collect Personal Data such as first and last name, email address, physical address, phone number, or other information about you. We call the information that our customers submit or collect via the product ‘Customer Data’.
We do not control the content of our customers' webpages or the types of Personal Data that our customers may choose to collect or manage using the Subscription Service. We store our customers' information on our service providers' servers but process it as a processor under our customers’ instructions.
Information We Collect and Process When You Use the Subscription Service
Usage Data
We collect usage data when you or your users in your Lantern account interact with the Subscription Service. Usage data includes metrics and information regarding your use and interaction with the Subscription Service such as product features and usage frequency.
Mobile
When you access or use the Subscription Service via our mobile applications, we automatically collect information such as your device model and version, operating system, or device identifiers.
Third Party Integrations
You may connect third party integrations to your Lantern account, which may request permissions to access data or send information to your Lantern account. Review the permissions you grant to third party applications carefully.
Information We Collect From Other Sources
Lantern Partners
We may receive information about you or other users of your Lantern account from our global network of partners.
Third Parties
We may receive information from third party service providers, from related companies, and from our business and solution partners.
Log Files
We automatically collect and store information about your computer hardware and software when you visit our websites, use our product and services. This information includes your IP address, browser type, domain names, internet service provider (ISP), and the files viewed on our websites.
Cookies and Similar Technologies
When you visit our websites, we collect information automatically using tracking technologies, like cookies and tracking pixels.
Your Privacy Rights and Choices
Personal Data Requests
You have the following data protection rights:
- Access, Correction, or Deletion: You can request access, correction, updates, or deletion of your Personal Data.
- Objection: You can object to our processing of your Personal Data.
- Withdraw Consent: Withdraw your consent at any time if we have collected and processed your Personal Data with your consent.
To exercise any of these rights, please email us at: privacy@withlantern.com.
Other Important Privacy Information
We Never Sell Personal Data
We will never sell your Personal Data to any third party.
Information About Children
We do not knowingly or intentionally collect Personal Data about children under 16. If you believe that we have collected Personal Data about a child under 16, please contact us so that we may delete the information.