Find Buyers

Track Job Changes

Every contact move in the CRM — caught, scored, and actioned automatically.

Average time a job change goes undetected without automated monitoring — long enough for a deal to stall or a new opportunity to go cold.

THE briëf

Monitor every contact in the CRM and active pipeline for job changes. When someone moves, update their record, score the new company against the ICP, flag the old account for contact coverage risk, and surface the right action to the right rep. Don't let deals stall because the key contact left. Don't miss the new opportunity when they land somewhere new.

Detects job changes across the full contact database

The agent monitors every contact in the CRM — not just champions or active deals — for job title changes, company changes, and departure signals. Detection happens through LinkedIn profile monitoring, email bounce signals, data provider updates, and email signature changes. For contacts on active deals, the alert fires within 24–48 hours. For dormant contacts, changes are batched and reviewed weekly. Coverage includes contacts who go dark (likely departed) as well as those with confirmed new company announcements. No contact falls through the cracks silently.

This week: 23 job changes detected across 18,400 monitored contacts. 8 on active deals (high priority). 6 at target accounts (opportunity). 9 dormant contacts now at new companies.

Flags deal risk when a key contact leaves

When a contact on an active deal leaves their company, the deal record is flagged immediately. The alert includes the deal stage, the contact's role in the deal (economic buyer, champion, evaluator), and a recommended action — identify a replacement contact, adjust close date, or escalate to the AE. For deals where the departed contact was the primary champion, the risk score escalates and the AE receives a same-day notification. Research into a replacement contact begins automatically: who else at the account has the right title and engagement history to re-anchor the deal.

Active deal at Orion SaaS — $180K, Stage 4. Primary champion Jake Torres departed April 8. Replacement research: 2 candidates identified — Director of RevOps (engaged with 3 emails) and VP Marketing (attended last webinar). AE alerted.

Updates CRM records automatically

When a job change is confirmed, the CRM record updates automatically — new title, new company, new email (if available), old company marked as former employer. Contacts who've moved are removed from active sequences at the old company so they don't receive outreach to a dead inbox. Their new record is created or merged at the new company with a relationship note indicating prior engagement. The contact history transfers — the new rep who picks them up knows they've been in the pipeline before, what they saw, and what they said.

Jake Torres record updated: new title (VP Sales), new company (Basecamp Financial), old company (Orion SaaS) flagged as former. Removed from 2 active sequences at Orion SaaS. New record created at Basecamp Financial with full engagement history.

Today vs. with ABM Strategist

Track Job Changes

Today

• Reps discover job changes from bounce emails or LinkedIn notifications. Average 11 days to catch.
• CRM records stay wrong indefinitely — wrong email, wrong title, wrong company.
• Deal stalls when champion leaves. Rep doesn't know why responses stopped.
• New opportunity at departed contact's new company missed — no one tracks it.

With ABM Strategist

• Changes detected within 24–48 hours for active deal contacts. Immediate alert.
• Records updated automatically on detection. Old email suppressed from sequences immediately.
• Deal risk flagged the day the contact departs. Replacement research begins automatically.
• New company scored against ICP immediately. Opportunity surfaced to the right rep.

Works with

• Track Champions \n Specifically tracks past champions for job changes with relationship-based re-engagement. Track Job Changes covers the full contact database.
• Manage Open Opportunities \n Deal risk alerts from job changes flow into opportunity management to adjust close dates and reassign contacts.
• LinkedIn Social Listening \n LinkedIn is a primary signal source for job change detection.
• CRM Hygiene Expert \n Monitors overall pipeline contact coverage — job changes are a primary driver of coverage gaps.

Three layers, one platform by Lantern

Every agent runs on three layers: a unified data model, 150+ enrichment providers, and an open-source engine where every decision is auditable.

Data Waterfall

150+ enrichment providers. Sequential routing optimized per segment. The best answer wins. No vendor lock-in.

Agent Engine

Open-source execution engine. Workflows defined in code. Human-in-the-loop checkpoints. Full audit trail on every action.

Revenue Ontology

Every data source normalized into one model. Entity resolution across systems. Relationships stored, not inferred. Schema that evolves with your business.

FAQ

• How does it confirm a job change before alerting?
• Can it detect contacts who've gone dark without a confirmed job change?
• What happens to contacts at acquired companies?
• Does it create net-new records at the contact's new company?

The deal didn't go dark. The contact moved. There's a difference.